Contact us
We’re here to help
Whether you have a question about your order, want help understanding our products, or need guidance building your routine, just reach out.
Get in touch
Email is the fastest way to reach us. We aim to respond within one business day.
Email: managingdirector@blackwellbio.com
We currently do not offer phone support, but you can always email us with your questions or concerns. If you’re curious about your order status, please include your order number.
For media inquiries or business collaborations, please use the same email and your message will be directed to the appropriate team member.
Frequently asked questions
Some quick answers to common questions.
When will my order ship?
We partner with Amazon for fulfillment. Orders typically ship within 1–2 business days.
Can I return my order?
Amazon’s return policy applies. If you’re not satisfied, you can initiate a return through your Amazon account.
Do you offer discounts?
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